Support
We offer both application and thechnical support for our range of different software. For your convenience and ease of mind we recommend you to have an agreement for update and support.
An Update and Support Agreement entitles you to
- Administrator support regarding handling problems within the program free of charge.
- Right to download the latest version of the program, within the same functional level, from the Internet free of charge.
- Discount on the cost of labour if a visit is needed by one of our application engineers at your side.
On login, access will be given to the latest version of our software, e.g. Largo Synergy M3 or LargoMatch 2000. The system administrator will be automatically informed as soon as a new Version is released, together with documentation about added functions.
We also have the possibility to offer help and training in the different ways of preparing colour calibration databases for match prediction. Our application engineers can come to your site or we can support via phone, mail or “hands on” over the Internet.
For hands on support we use TeamViewer QuickSupport, available here 
How to get into contact with our support
Mail to techsupport@largoinnova.se for technical support or phone +46(0)300 514 61
Mail to appsupport@largoinnova.se for application support or phone +46(0)300 514 62
Bank Holidays 2020 At following dates is our office in Kungsbacka closed but the support mail addresses above are controlled.
1 January, New Year Day
9 April, Maundy Thursday (Office closes at 13.00)
10 April, Good Friday
13 April, Easter Monday
30 April, Day before First May (Office closes at 13.00)
1 May, First May
21 May, Ascension Day
5 Jun, Day before National Day (Office closes at 13:00)
18 Jun, Day before Midsummer Eve (Office closes at 13:00)
19 Jun, Midsummer Eve
23 Dec, Day before Christmas Eve (Office closes at 13.00)
24-25 Dec, Christmas
30 Dec, Day before New Years Eve (Office closes at 13:00)
31 Dec, New Year Eve
